Please read these rules carefully. They apply to your use of this website.
1. Your Agreement
This website is run by Gendon Studio. When you see “we,” “us,” or “our,” it means Gendon Studio.
By accessing, using, or purchasing products from this website, you confirm that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree, you must immediately stop using the site.
2. Intellectual Property
Everything on this site—including all text, photographs, graphics, product designs, trademarks, and logos (the “Marks”)—is our exclusive property and protected by intellectual property laws.
You are not allowed to copy, reproduce, share, sell, or exploit any part of our site, content, or Marks for any commercial purpose without our express written permission.
3. Account and Information
When you create an account, you must ensure all information you provide (like your name, address, and email) is complete, accurate, and up-to-date at all times. If you fail to do this, we are not responsible for any issues that arise.
4. Products and Services
- Accuracy: We try our best to display product colors, features, and details accurately. However, we cannot guarantee that your monitor will accurately reflect the real product, and we do not guarantee that all product details will be perfectly complete or error-free.
- Availability and Price: All products are subject to availability. We reserve the right to change product prices or discontinue any product at any time.
- No Copying: By using our products and services, you agree not to duplicate, reproduce, or exploit any of our products or logos.
- Order Changes: If we have to change or cancel your order for any reason, we will try to notify you using the email or phone number you provided.
5. Ordering and Payment
- Final Orders: We are unable to modify or cancel any successful order for any reason.
- Wrong Orders: If you accidentally place multiple orders or purchase the wrong product, we cannot cancel, modify, or refund the amount.
- Order Refusal: We reserve the right to cancel or refuse any order you place with us. We may limit or cancel quantities purchased per person or household if we find the order suspicious.
6. Shipping and Packages
- Shipping Risk: Once your order is shipped, we are not responsible for any parcels that are lost or damaged during the delivery process, as this is beyond our control.
- Address Accuracy: We are not responsible for lost parcels due to a wrong or incomplete address provided by you.
7. Refunds and Exchanges
Refunds or exchanges are only allowed if the items you receive are damaged, in bad condition, or if you received the wrong item.
If your item is eligible for a refund, only the price of the item will be refunded; the shipping fee will not be refunded.
8. Changes to Terms and Services
- Price and Promotions: Product prices can change without notice. We reserve the right to launch new promotions, discounts, or products at any time.
- Updates to Terms: We may modify or replace these Terms at any time. If the change is significant, we will try to give you at least 30 days’ notice before the new terms take effect.
- Acceptance of Changes: By continuing to use our website or services after the new terms are posted, you are agreeing to the revised terms.
9. Governing Law and Termination
- Governing Law: These Terms are governed by and interpreted according to the laws of Malaysia.
- Termination: We can terminate or suspend your access to our site and services immediately, without notice, if you breach these Terms. If you want to end your account, you can simply stop using the service.